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Emergency Maintenance – Helpdesk

Opened on September 16th, 2026 5:25 pm IST, last updated September 17th, 2026 9:06 am IST

Resolved

The intermittent issue affecting our Helpdesk, which impacted your ability to connect with our Support and Sales teams and initiate chats, has been successfully resolved.

Our CRM provider has restored the affected services, and we have confirmed that all Helpdesk functionalities are operating normally.

We apologize for the inconvenience caused and appreciate your patience and understanding.

Posted September 17th, 2026 9:06 am IST

Identified

Our Helpdesk is currently undergoing emergency maintenance due to an intermittent issue impacting your ability to connect with our Support and Sales teams, including initiating chats.

The issue has been identified as being related to our CRM provider, who is currently investigating it. Our team is closely monitoring the situation and working with the provider to restore Helpdesk services at the earliest.

We will share a further update once we have more information or the services are fully restored.

We apologize for the inconvenience and appreciate your patience and understanding.

Posted September 16th, 2026 5:25 pm IST

Affected Services

  • Control Panel