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Issue on VPS servers with IP range 66.116.xx.xx

Opened on March 18th, 2026 1:19 pm IST, last updated March 19th, 2026 6:56 pm IST

Resolved

Dear Customer,

The reported issue has been resolved. Please contact our Support team if you face any issues.

Thank you.

Posted March 19th, 2026 6:56 pm IST

Monitoring

Dear Customer,

The reported issue has been resolved. Currently, we are monitoring the service. Please contact our Support team if you face any issues.

Posted March 19th, 2026 10:24 am IST

Identified

Dear Customer,

We have identified the issue, and our Network team is actively working towards a resolution.

In the meantime, if you are still experiencing any connectivity or access issues, we request you to contact our Support Team with the following details so that we can investigate further:

  1. Description of the exact issue being faced
  2. Your current location (from where you are trying to access the service)
  3. Ping test results from your end
  4. Traceroute results from your end
  5. Your ISP public IP address

We appreciate your patience and will continue to keep you updated.

Posted March 18th, 2026 4:59 pm IST

Investigating

Dear Customer,

We are currently facing network issue impacting the IP range 66.116.xx.xx due to which you might experience issues in accessing the hosting services.

Our Network team is actively working to resolve the issue. Please keep an eye on this topic for updates as we actively try to restore the services.

Posted March 18th, 2026 1:19 pm IST

Affected Services

  • VPS