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Issue accessing Plesk panel on Shared Windows servers

Opened on March 19th, 2025 11:12 am IST, last updated April 14th, 2025 9:53 am IST
Resolved
Latest Update

Posted April 14th, 2025 9:53 am IST

Monitoring

The reported issue is resolved now and we have enabled port 8443 in all our windows shared servers. You can use https://serverip:8443 to login to the Plesk panel.

Please contact our Support team if you encounter any issues.

Posted March 25th, 2025 3:16 pm IST

Monitoring

Dear Customer,

The Plesk panel port 8443 has been enabled on the servers listed below:

  • ddmd-plesk-web1.webhostbox.net
  • mdin-pp-wb3.webhostbox.net
  • md-plesk-web5.webhostbox.net
  • mdin-pp-wb5.webhostbox.net
  • plesk-web7.webhostbox.net
  • plesk-web5.webhostbox.net
  • bhus-pp-wb9.webhostbox.net
  • plesk-web4.webhostbox.net
  • plesk-web3.webhostbox.net
  • plesk-web2.webhostbox.net
  • sdin-pp-wb1.webhostbox.net
  • bhus-pp-wb10.webhostbox.net
  • bhin-pp-wb1.webhostbox.net
  • bh-plesk-web6.webhostbox.net
  • bhin-pp-wb2.webhostbox.net
  • bhus-pp-wb7.webhostbox.net
  • plesk-web14.webhostbox.net
  • bh-plesk-web4.webhostbox.net
  • plesk-web16.webhostbox.net
  • bh-plesk-web2.webhostbox.net

Plesk URL: https://serverip:8443

Our team is still working on resolving the Plesk panel access issues on the remaining servers. In the meantime, you can still log in to the Plesk panel using port 8880.

Plesk URL: http://serverip:8880/

Please contact our Support team if you encounter any issues.

Posted March 23rd, 2025 1:02 pm IST

Monitoring

The Plesk panel port 8443 has been enabled on the servers listed below:

  • ddmd-plesk-web1.webhostbox.net
  • mdin-pp-wb3.webhostbox.net
  • plesk-web3.webhostbox.net
  • sdin-pp-wb1.webhostbox.net

Plesk URL: http://serverip:8443

Our team is still working on resolving the Plesk panel access issues on the remaining servers. In the meantime, you can still log in to the Plesk panel using port 8880.

Plesk URL: http://serverip:8880/

Please contact our Support team if you encounter any issues.

Posted March 21st, 2025 10:38 am IST

Monitoring

Dear Customer,

We are monitoring the services. Please watch this thread for further updates.

Thank you

Posted March 20th, 2025 12:18 am IST

Investigating

Dear Customer,

We are currently facing issues in accessing Plesk on our Shared Windows servers. We suggest you to use port 8880 to access Plesk meanwhile.

Plesk URL: http://serverip:8880/

In the meantime the Plesk password change option shall not be working from customer panel. You can use the current password to access Plesk.

Our Server Admin team is working on it with utmost priority. Please keep an eye on this topic for updates as we actively try to restore the services.

We regret any inconveniences caused.

Posted March 19th, 2025 11:12 am IST

Affected Services

  • Windows Web Hosting