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Database connectivity issues on few of our windows shared servers

Opened on September 21st, 2024 5:49 pm IST, last updated September 22nd, 2024 2:37 pm IST
Resolved

Dear Customer,

We've successfully fixed the issue and the services are back online.

Thank you

Posted September 22nd, 2024 2:37 pm IST

Identified

Dear Customer,

We are currently experiencing issues with our database server due to which you will be facing issues while connecting / accessing the databases.

Our engineers are working to resolve the issue as quickly as possible. We greatly appreciate your patience during this time.

Posted September 21st, 2024 5:49 pm IST

Affected Services

  • Windows Web Hosting

Affected Servers

  • dd-plesk-web1.webhostbox.net

  • ddbh-plesk-web1.webhostbox.net

  • ddmd-plesk-web1.webhostbox.net

  • ddmdus-pp-wb2.webhostbox.net