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Issue with some of our shared Linux servers

Opened on August 21st, 2024 8:35 am IST, last updated August 28th, 2024 12:41 pm IST
Resolved

Dear Customer,

We are glad to inform you that we have resolved the issue and that our services are now up. We thank you for your continued patience during this time.

Posted August 28th, 2024 12:41 pm IST

Identified

We are glad to inform you that the hosting services are restored on the below mentioned servers.


bh-in-25.webhostbox.net
bh-in-29.webhostbox.net
bh-in-35.webhostbox.net
bh-in-33.webhostbox.net

Our administrators are diligently working on the below servers on highest priority.


cp-in-3.webhostbox.net
cp-in-4.webhostbox.net
cp-in-7.webhostbox.net
bh-in-30.webhostbox.net

We truly appreciate your patience during this time.

Posted August 23rd, 2024 5:36 pm IST

Identified

While the fix is being applied and is progressing as expected, we regret to inform you that the services will be unavailable for longer than initially anticipated. We recognize the inconvenience this might cause and assure you that our team of administrators are working diligently to restore services as soon as possible.

We truly appreciate your patience during this time.

Posted August 23rd, 2024 11:36 am IST

Identified

Our server administrators are now deploying the fix on the servers, and the services should be restored shortly.

We appreciate your patience and understanding as we work through this problem.

Posted August 22nd, 2024 12:00 pm IST

Investigating

Dear Customer,

This issue is limited to the following server:

cp-in-3.webhostbox.net

We experienced a few technical challenges, which caused the resolution to be delayed. Our server administrators have looked into numerous solutions and are now applying a fix to get the services back up and running quickly.

We appreciate your patience and understanding as we address this matter.

Posted August 21st, 2024 9:58 pm IST

Identified

Hello,

We've identified the issue and currently our Engineers are working with high priority to restore the services.

Kindly watch this space for more updates.

Posted August 21st, 2024 10:19 am IST

Investigating

Dear Customer,

We are currently experiencing issues with some of our shared servers. Our engineers are working to resolve the issue as quickly as possible. We greatly appreciate your patience during this time.

Affected Servers

bh-in-25.webhostbox.net

bh-in-29.webhostbox.net

bh-in-30.webhostbox.net

bh-in-33.webhostbox.net

bh-in-35.webhostbox.net

cp-in-3.webhostbox.net

cp-in-4.webhostbox.net

cp-in-7.webhostbox.net

Posted August 21st, 2024 8:35 am IST

Affected Services

  • Linux Web Hosting