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cPanel and websites not accessible on multiple servers

Opened on March 23rd, 2024 10:17 am IST, last updated March 27th, 2024 10:09 pm IST

Resolved

Dear Customer,

We've successfully fixed the issue and the services are back online by March 23rd, 2024 11:10 am IST.

Thank you

Posted March 27th, 2024 10:09 pm IST

Investigating

Dear Customer,

We are currently facing issues while accessing the cPanel and websites from below Shared Linux servers:

md-in-48.webhostbox.net
md-in-33.webhostbox.net
md-in-58.webhostbox.net
md-in-25.webhostbox.net
cp-in-13.webhostbox.net
bh-in-2.webhostbox.net
md-in-87.webhostbox.net

Our engineers are working on it with high priority. We sincerely regret the inconvenience caused.

Please watch this thread for further updates.

Posted March 23rd, 2024 10:17 am IST

Affected Services

  • Linux Web Hosting

Affected Servers

  • md-in-48.webhostbox.net

  • md-in-33.webhostbox.net

  • md-in-58.webhostbox.net

  • md-in-25.webhostbox.net

  • cp-in-13.webhostbox.net

  • bh-in-2.webhostbox.net

  • md-in-87.webhostbox.net