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Issues with the free DNS service

Opened on December 11th, 2023 7:40 pm IST, last updated December 13th, 2023 10:05 am IST
Resolved

Dear Customers,

Monitoring has been completed and the issue has been permanently resolved. Marking this incident as closed .

Posted December 13th, 2023 10:05 am IST

Monitoring

Our system administrators identified that this issue occurred due to high traffic being encountered over certain domain names. We've gone ahead and routed the traffic for these specific domain names through alternate DNS configurations to rectify the issue.

Currently we're not seeing any alerts or issues with the DNS functionality for the domain names that are using our brand DNS name servers.

Our system administrators will continue to monitor the services to ensure the issue has been permanently resolved.

Appreciate your patience in the meantime.

Posted December 12th, 2023 11:05 am IST

Investigating

We are currently experiencing issues with the free DNS service associated with the domain. As a result, the requests made to the DNS queries are not being resolved, which may impact your websites.

Our engineers are working on resolving the reported issues with the highest priority. We sincerely regret any inconvenience caused.

Please monitor this thread for further updates.

Posted December 11th, 2023 7:40 pm IST

Affected Services

  • Domain Name Registration