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Sectigo SSL issue and Premium DNS Orders locked in processing

Opened on November 20th, 2023 4:22 pm IST, last updated November 21st, 2023 1:03 am IST
Investigating

Dear Customers,

The order processing system currently experiencing delays affecting the processing of SSL orders at sectigo's end .Due to which you won't be able to issue/view SSL certificate from Bigrock Panel. Also Premium DNS order actions are stuck on processing in the system .This is due to the active incident at Sectigo's end . Please refer to the below given link for more details regarding the Incident at Sectigo.

https://sectigo.status.io/

We sincerely regret the inconvenience caused to you. Please follow this space for further updates.

Posted November 20th, 2023 9:52 pm IST

Resolved

Dear Customers,

Issue has been fixed and services are back online .We are marking this incident as resolved.

Thank you for your patience and understanding !

Posted November 20th, 2023 7:33 pm IST

Affected Services

  • Addon Products